What is one of the main functions of IT governance?

One of the main functions of IT governance is to ensure that IT investments align with business goals. This alignment is crucial because it allows organizations to effectively utilize their technology resources to support and drive business objectives. Proper governance structures help in establishing clear processes and decision-making frameworks that connect IT strategy with the overall business strategy.

By aligning IT initiatives and investments with the goals of the organization, IT governance aids in prioritizing projects that deliver the most value, reduce wasteful spending on non-essential initiatives, and enhances accountability in technology management. It ensures that stakeholders understand how IT contributes to their strategic plans, fostering a culture of shared responsibility and cooperation between IT and business units.

The focus on alignment sets IT governance apart from other functions, such as boosting employee morale, which while beneficial, is not a direct purpose of governance. Similarly, while enhancing customer service interactions and improving network performance are important IT goals, they fall under the broader category of operational management rather than governance.